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Blackboard Help

Administrator Info

Hello, administrators!

You can find the latest release notes and other admin-focused information for Bb Student here.

Release Notes. Enhancements and fixes for the latest release of Bb Student.

What's New for Admins. Admin-specific information on Bb Student features.

Known Issues. Have a problem? Check here for solutions compiled by the mobile support team.

Communication and Adoption Toolkit. Resources to increase awareness about Bb Student at your school.

You can also check out the help topics for students or the Instructor Info.

How do I get my school started with mobile?

To get your school started with Bb Student or other Blackboard mobile apps, you need to have a Blackboard license that includes mobile device access.

  1. Contact your Blackboard account representative to find out if you need a mobile license for your school.
  2. After your school has a mobile license, your SaaS instance of Blackboard Learn is automatically updated with the Mobile Web Services building block —OR— self-hosted schools can then install the Mobile Web Services building block.
  3. After the building block is installed, students simply download the app from the app store, search for their school name, and log in. You can use the Communication and Adoption Toolkit to help spread the word on campus.

Need Help?

Email Support (available in English only)

@BbMobileSupport on Twitter (available in English only)