Skip to main content
Blackboard Help


Blackboard IM includes advanced features such as video chat, screen sharing, and a robust whiteboard, all of which allow everyone at your institution to collaborate and communicate quickly and easily. It supports office hours, school services, meetings and desktop video conferencing—all initiated through presence and instant messaging. Students and instructors can easily see who’s online and available so they can instantly communicate with peers, colleagues, and experts. You can even launch a Blackboard Collaborate web conferencing session directly from Blackboard IM.

Download the PDF guides:

Administration Guide

Computer Lab Installation Guide

Silent Installation Guide

Universal Integration Guide