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Blackboard IM Silent Installation Guide

Blackboard IM contains a silent installation mode that allows you to install the program more quickly and efficiently than through the standard installation process. Silent Installation installs Blackboard IM from the command prompt without displaying messages or requiring further interaction. Silent Installation can be useful when:

  • Blackboard IM needs to be installed on multiple computers, such as in a lab setting.
  • Or, Blackboard IM needs to be installed in a network environment in which the installer resides on a central server and the program is installed remotely.

Silent Installation mode is only available on computers running Windows.

To Install Blackboard IM in Silent Installation Mode

If you are using Windows 7, right-click on “Command Prompt” and select “Run as administrator”.

  1. Copy the BlackboardIMSetup.exe file to the location from which you wish to install Blackboard IM.
  2. Uninstall all previous versions of Wimba Pronto or Blackboard IM.
  3. Open a command prompt by selecting: Start Menu > All Programs > Accessories > Command Prompt.
  4. Type: path_to_exe\BlackboardIMSetup.exe /S
    (where path_to_exe is the location of the installer file).
  5. Press the Enter key on your keyboard.
    Blackboard IM is installed via Silent Installation mode.
  6. Verify that Blackboard IM is installed in the correct directory:
    • On 32-bit operating systems:
      C:\Program Files\Blackboard\Blackboard IM
    • On 64-bit operating systems:
      C:\Program Files (x86)\Blackboard\Blackboard IM

This document contains confidential proprietary information and is protected by law. This document and the information contained in it are intended for authorized users only and may be used only for the express purpose of legally accessing and using Blackboard Inc. products; any other use, without Blackboard Inc.’s prior written permission, is strictly prohibited.

© 2014 Blackboard Inc. All Rights Reserved.

Document released: July 21, 2011