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Blackboard Help

End User

Blackboard IM includes advanced features such as video chat, screen sharing, and a robust whiteboard, all of which allow everyone at your institution to collaborate and communicate quickly and easily. It supports office hours, school services, meetings and desktop video conferencing—all initiated through presence and instant messaging. Students and instructors can easily see who’s online and available so they can instantly communicate with peers, colleagues, and experts. You can even launch a Blackboard Collaborate web conferencing session directly from Blackboard IM.

Download the PDF guides:

User Guide

Accessibility Guide

Audio and Video Quick Reference Guide

Chat and Group Chat Quick Reference Guide

Collaboration Window Quick Reference Guide

Getting Started Quick Reference Guide

Managing Contacts Quick Reference Guide