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Blackboard Help

Download and Install

Install Blackboard IM on as many computers as you wish, making it easy to keep in touch with, instructors, classmates and friends, even if you are not at your primary computer.

How to Download and Install Blackboard IM on Windows

  1. Log in to the Blackboard IM Settings page using your Blackboard IM ID and password.
    • If you just created your account, you may already be logged in to the Blackboard IM Settings page.
    • If you did not just create your account, or you need to download and install Blackboard IM again, go to http://www.blackboardim.com/ and sign in using your Blackboard IM ID and password.
  2. In the graphic in the top-right corner of the page, click on Windows 7, Vista, XP to download the Blackboard IM installer. The file is called BlackboardIMSetup.exe.

    Windows 8 is only provisionally supported, and not for all browsers. To learn more, see Blackboard IM System Requirements in Behind the Blackboard.

    download installer graphic with link

  3. Locate BlackboardIMSetup.exe in your browser's downloads folder and open the file to run the installer.

How to Download and Install Blackboard IM on Mac OS X

  1. Log in to the Blackboard IM Settings page using your Blackboard IM ID and password.
    • If you just created your account, you may already be logged in to the Blackboard IM Settings page.
    • If you did not just create your account, or you need to download and install Blackboard IM again, go to http://www.blackboardim.com/ and sign in using your Blackboard IM ID and password.
  2. In the graphic in the top-right corner of the page, click on Mac OS X to download the Blackboard IM installer. The file is called Blackboard IM.dmg.

    download installer graphic with link

  3. The Blackboard IM installer, called Blackboard IM.dmg, downloads to your hard drive and the End User License Agreement opens.
  4. Review the license agreement and click Agree. The disk image opens.
  5. Drag the Blackboard IM icon to the Applications folder icon. You can now launch Blackboard IM from your Applications folder.

    Mac installer disk image