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Blackboard Help

Use Chat

Make your sessions more engaging with Chat!

Most students are extremely comfortable with some form of text-based communication. You may see students participate who might be hesitant to speak up in audio/video settings.

Open the Collaborate panel and select Open Chat to start chatting.

Not sure where the Collaborate panel is? Jump to Find Your Way Around.

Allow chatting in your sessions

Chat may not be on when you first enter your session. You may need to turn it on.

Open the Collaborate panel and select My Settings. Select Session Settings and select Post chat messages.

Have a private chat with other moderators

You can now chat with other moderators in a private chat channel while in session. Collaborate makes it really easy to switch between chatting with moderators and chatting with everyone in the session.

Select Moderators in the Chat with: menu to chat privately with other moderators. Select Everyone to chat with moderators and participants. If you are in a breakout group, select the group name to chat with the group.

How do I know when there are new chat comments?

Collaborate uses notifications that appear on your screen to let you know what's happening in your course. These notifications tell you when there are new chat comments.

The notification stays on the screen for a few seconds then disappears. It tells you if you have a new chat message, if there are more than one, and what chat channel the comment is in.

If you have the chat panel open, you'll also see a new comment alert in the Chat with: menu.

Chat emoji

The emoji pack for Collaborate with the Ultra experience supports diversified emojis and Unicode 8 characters.

Use one of five supported skin tones on any human emoji. Add underscore, tone, and the supported tone number (1 through 5) to your emoji when typing. Don't forget the colons on either end of your emoji text.

Example: :wave_tone5:

Chat history

Collaborate's chat history only has 50 messages displayed at any given time. Scroll through the messages or use the hidden keyboard controls at the top of the Chat panel if you use a keyboard to navigate.

More on navigating chat history with your keyboard