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Blackboard Help

Edit a User Login or Password

Administrators can update a user login or password as required when a user cannot access the system.

Edit login ID or password

Administrators can update a user login or password as required when a user cannot access the system.

  1. From the Blackboard Communication HQ interface menu, select Accounts > Manage Accounts.
  2. Search for the user to update.
    • You can search by Role, School, Name, or Phone/Email.
    • Select List Accounts.
    • Select the account Name to reset the password or change the Login ID.
  3. From the Login box, select Edit Login/Password.

  4. Type a new login ID.
  5. Type a New password and Confirm the information.
  6. Select Prompt to change this password on next log in, so the user can update their password.
  7. Select Save.