On this page
You can view the previous contacts for a user to see a past message.
View previous contacts for users
- From the Blackboard Communication HQ interface menu, select Accounts > Manage Accounts.
- Search for the user to update.
- You can search by Role, School, Name, or Phone/Email.
- Select List Accounts.
- Select the account Name to view.
- After the Account window is open, select the Contacts tab.
The tab lists all previous contact/messages sent to that person.
- Select the message itself to see what it said, print the message, or listen to the message.
- You can Export or Print a list of the contacts/messages for person.
- Select Add Personal Contact to add a contact or message to the list that was done outside the messaging system, but you want to track.