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Blackboard Help

Carbon Copy Administrators on User Messages

As an administrator, you can be automatically carbon copied for messages that are sent by a specific user concerning all topics or a specific topic. For example, any emergency message sent by a principal, you can receive a carbon copy of the message.  

Add carbon copy on messages

  1. From the Blackboard Communication HQ interface menu, select Accounts > Manage Accounts.
  2. Search for the user to update.
    • You can search by Role, School, Name, or Phone/Email.
    • Select List Accounts.
  3. Select the account Name to open the personal account information.
  4. Select the Other tab.

  5. Select the categories for topics where you want to receive messages.
  6. Select Save when finished.