Skip to main content
Blackboard Help


The Directory feature from the Blackboard Communication HQ app allows you to search for a specific user. Administrators can also use this feature to update the district or school recordings. 

Search the directory

  1. Select the Directory icon.

    The schools listed on this page strictly show organization information.

    • To find Schools, Staff, Parents, or Students, select the specific buttons at the top of the directory.
    • Use the Search bar to search for individuals.

Update the school name recording

In the Apple iOS only - district and school administrators can now record school names.

  1. Select the Directory option and then select the school.
  2. Select the Setting icon in the right corner to access the recordings.

  3. You can select to Play, Delete, or Re-record the school message.
  4. Select Done when finished.