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Blackboard Help

Configure Social Media Manager

Once you access your Blackboard account, you can place your social media accounts into Social Media Manager. You will need to select the default media account if adding multiple accounts. Then you need to configure the global settings for social media.

Add social media

Once you add the social media through Settings, the social media options will be available as message choices in the Send Message feature.

  • From the Blackboard Communication HQ interface menu, select Settings > Social Media.

Image illustrating the settings for social media at schools

Add Facebook

  1. Select the school Name to add the account.

    Image illustrating adding social media to a school

  2. Select the Facebook icon.
  3. Type the Facebook Login and Password and select Login.
  4. Select the school from the list, and then select Add.

    A new link appears with the Facebook page. Repeat this process for each Facebook feed for each school.

Add Twitter

  1. Select the school Name to add the account.
  2. Select the Twitter icon.

    Image illustrating a Twitter feed authorization

  3. Type the Twitter Username or Email and Password.
  4. Select Authorize app.
  5. Select the school from the list, and then select Add.

    A new link appears with the Twitter information. Repeat this process for each Twitter feed for each school.

Select the default account

Some of the schools have more than one Facebook or Twitter pages. With the Default Accounts feature, add in as many feeds as needed, and select one as the primary account.

  1. From the Blackboard Communication HQ interface menu, select Settings > Social Media.
  2. Select the school Name to select the account.
  3. Select the Facebook or Twitter feed to be the default.

    Image displaying the default Twitter feed for a school

  4. Select Default Account and select Done.

Configure Social Media Manager Global Settings

Learn how to navigate the Global Settings for Social Media Manager and how to add and delete VIP’s, use guidelines, and discovery search radius.

Set the VIP standards

​You can determine who will be marked as a VIP. VIP’s are determined by the amount of followers the individual has on Facebook or Twitter. Determine how many followers someone needs to be considered a VIP. You can also set a mile radius for how far someone can live from the school district and be considered a VIP.

  1. From the Blackboard Communication HQ interface menu, select Settings > Social Media.
  2. Select Global Social Media Settings.

    Image illustrating the VIP and radius thresholds

  3. In VIP Thresholds, type the number of followers for VIP status in Facebook and Twitter.
  4. Select Save.
  5. In Discovery Search Radius, type in the mile radius from the school district for a person to have VIP status.
  6. Select Save.

Set Social Media Manager guidelines

Social Media Manager allows your district or school to write down all of the guidelines or rules you may have pertaining to the use of social media. You can post these guidelines for your community.

  1. From the Blackboard Communication HQ interface menu, select Settings > Social Media.
  2. Select Global Social Media Settings.

    Image illustrating a districts guidelines

  3. Insert the Guidelines for the district social media.
  4. Select Save.