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Blackboard Help

Text/SMS Help

Users that are not receiving text/SMS messages from the school may have the website short code blocked by their phone service provider. The short code is: 60680.

Allow Short Code

It may take two hours before the changes made to your account take place and you start receiving text/SMS messages.

T-Mobile

  • To unblock the short code, call into T-Mobile customer service at phone number 877-746-0909.
  • Their support line prompts will ask you to say or enter your phone number – select the option to talk to a live representative.
  • Ask the representative allow short codes to be sent to your phone number (particularly 60680).

Sprint

  • To unblock the short code, text “Allow 60680” to phone number 9999.
  • After texting, you will receive a text message:

    SprintFreeMsg: Messages to and from “60680” are now allowed.

AT&T

  • To unblock the short code call into AT&T customer service at phone number 800-331-0500.
  • Their support line prompts will ask you to say or enter your phone number – select the option to talk to a live representative.
  • Ask them to “allow short codes” to be sent to your phone number.