Need to stop a message?
The Blackboard Communications HQ app allows the user to cancel a message that was sent from the Blackboard Communications HQ app. You cannot cancel a message if it is currently being delivered, but you can cancel the message up to 5 minutes before the delivery.
Once a message starts being built and sent, the cancel feature does not guarantee to stop cancelation immediately.
Cancel a message
- In the Blackboard Communication HQ app, select Message Tracking.
- Select the message to cancel.
- Select the Cancel option.