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Blackboard Help

Manage Available Teacher Messages

Check it out!

The Message Library is a resource to view all of the existing custom and pre-made teacher messages the teachers can use.

Inside the Message Library, you can customize categories, delete or add new messages, select the bias, and identify message usage. Districts can remove or add any of the prerecorded library messages, and they can also create an unlimited number of customized messages and add them to the library at any time.


Access the message library

  • From the Blackboard Communications HQ interface menu, select Messages > Library.

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District administrators will be able to see four tabs of information, whereas school administrators will be able to see the Teacher Reach Messages and School Messages tabs.

Teacher Reach Messages: You can add new categories and messages for all teachers in your district or school.

Personal Teacher Messages: This tab displays custom messages that teachers have created themselves. You can assign the message a bias.

School Messages: This tab displays all the pre-made messages under every school and district site. You can add categories and messages for administrators and staff to use for sending a custom message.

Personal School Messages: This tab displays custom messages that district and school administrators have created themselves. You can assign the message a bias.


Assign a bias

Assigning a bias to messages allows you to track the types of messages that are sent out to students to determine whether the content is positive, negative, or neutral. Pre-made teacher messages (with the Blackboard logo) are already assigned a bias. You only need to assign biases to customized messages.

  1. From the Blackboard Communications HQ interface menu, select Messages > Library.
  2. Select the tab for a customized message – Teacher Reach Messages, Personal Teacher Messages, School Messages, or Personal School Messages.
  3. Select the Message Name for a message that contains a yellow (none) icon for the Bias.
  4. Select the bias level for the message by selecting Positive, Neutral, or Negative.

  5. Select Save when finished.

Add a category

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Both district and school administrators can create a new category to be included with the Pre-Made Teacher messages.

  1. From the Blackboard Communications HQ interface menu, select Messages > Library.
  2. To add a new category to the library, select Add Category.
  3. Add the category details:
    • Select the district or School for the category.
    • Type the Name for the category.
    • Select Allow child organizations to use this category to allow school administrators within the district to send messages within the new category.
    • Type the category Description.
  4. Select Save.

Add a new custom message

Administrators can also create custom messages within a category for teachers to use.

  1. From the Blackboard Communications HQ interface menu, select Messages > Library.
  2. Select the message category from the left panel.
  3. To add a new message to the library, select Add Message.
  4. Create the message.
  5. Select Save.

    The new custom message will appear under the category.


Select message visibility

District administrators can determine which messages schools can view, depending on the school type — such as high school, middle school, and elementary.

  1. From the Blackboard Communications HQ interface menu, select Messages > Library.
  2. Select the message category from the left panel.
  3. Select Show message visibility checkboxes.

    Check boxes will appear next to the messages and display school types.

  4. Select or clear the messages for the different school types.
  5. Select Save when finished.