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Blackboard Help

System Reports

See how your community uses the Community Engagement Solution.

The System Reports are listed on the Reports page. Only the reports available to your district or school will be displayed.


Logins Report

This report shows useful information regarding login counts and how the system is being used. Only school administrators and district administrators have access to this report.

  1. From the Blackboard Communication HQ interface menu, select Reports > Logins report.
  2. Set your report criteria:
    • Select the School to track a specific school's logins.
    • Select the user Role, to track a specific type of user's logins, such as Parents.
    • Select the specific Date Range to track the user logins during a specific time frame.
  3. Select Generate Report.

    The report will display the total number of users with the selected account role, the number that logged in during the time frame, and the total number of sessions those users had during the time frame.


System Utilization Report

This report is used to show how system is being used for messaging. Generate the report to see a break down of messages and message per student based on the search criteria.

  1. Select Reports > System Utilization report.
  2. Set your report criteria:
    • Select the School to track a specific school's system usage.
    • Select the School Type, to track a specific type of school's usage, such as High Schools.
    • Select the Message Category to track how many times a specific type of message was send, such as Assignment or Cafeteria.
    • Select the Time Frames to include in the report.
  3. Select Generate Report.

    The report will each school and the total number of messages sent and the number of messages per student for each time frame. By selecting the graph icon below the name of the school, you will the information in graph form.