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Blackboard Help

Configure Social Media Manager

Ready to socialize?

Placing your social media accounts into Social Media Manager will allow you to access the posts through the Social page in the Blackboard Communications HQ interface.

Check out how to add social media accounts, how to select default account, and how to set guidelines for social media use.

  • From the Blackboard Communication HQ interface menu, select Settings > Social Media.


Add a Facebook account

  1. Select the distract or school Name to add the account.
  2. Select the Facebook icon.
  3. Type the Facebook Login and Password and select Login.
  4. Select the school from the list, and then select Add.

    A new link appears with the Facebook page. Repeat this process for each Facebook feed for each school.


Add a Twitter account

  1. Select the school Name to add the account.
  2. Select the Twitter icon.
  3. Type the Twitter Username or Email and Password.
  4. Select Authorize app.
  5. Select the school from the list, and then select Add.

    A new link appears with the Twitter information. Repeat this process for each Twitter feed for each school.


Select the default account

Some of the schools have more than one Facebook or Twitter pages. With the Default Accounts feature, add in as many feeds as needed, and select one as the primary account.

  1. From the Blackboard Communication HQ interface menu, select Settings > Social Media.
  2. Select the school Name to select the account.
  3. Select the Facebook or Twitter feed to be the default.
  4. Select Default Account and select Done.

Set social media VIPs and guidelines

With the Global Settings in Social Media Manager, you can determine who will be marked as a VIP. VIP’s are determined by the amount of followers the individual has on Facebook or Twitter. You can also set a mile radius for how far someone can live from the school district and be considered a VIP.

You can also set guidelines or rules for your community pertaining to the use of social media.

  1. From the Blackboard Communication HQ interface menu, select Settings > Social Media.
  2. Select Global Social Media Settings.
  3. In VIP Thresholds, type the number of followers for VIP status in Facebook and Twitter.
  4. Select Save.
  5. In Discovery Search Radius, type in the mile radius from the school district for a person to have VIP status.
  6. Insert the Guidelines for the district social media.
  7. Select Save.