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Blackboard Help

Create and Send Messages

Communicate effectively.

Your school’s website includes a simple-to-use notification system that is designed for teachers – Teacher Messaging. Teacher Messaging allows you to send pre-made messages. These messages are categorized into teacher specific categories and can be targeted to select students based on the message subject. You can also create your own message.

Select Messages > Target Messaging to send messages.


Send a pre-made message

Pre-made messages allow you to quickly send standard, student-type messages to students in your classes or specific user groups you created. All of the pre-made teacher messages are available in six languages — English, Spanish, French, German, Mandarin, and Cantonese. Any of these messages will send in the preferred language of the recipient if available.

Messages will deliver at the optimal start time set by the school or district, and will also adhere to the school or district call window. Contact the school administrator about the teacher message delivery times at each school.

  1. Select Messages.

    Each teacher’s students are separated into classes.

  2. Select the class or a user group.
  3. Select a message category from the Select Messages list.

    Category examples may include Class Achievements, Class Behavior, or Class Projects.

    To preview a message, select the message link.

  4. To send a message to one or a few members, select the specific users. To send a message to all the members of the class or group, click Select All.
  5. Drag the message to the recipients.
  6. If you want users to be able to respond to your message, check Allow recipients to respond to these messages and type an email address to receive the responses.
  7. Select Send when finished.

Send a custom message

If there is not a pre-made target message for your needs, you can write a custom message. The message will be saved as a new target message for you to reuse whenever you need it.

Custom messages may be subject to approval by your school administrator before it is sent. If your administrator must review the message, send it before the time that messages are sent out or you risk missing the review and the message not being sent.

The new custom message will then appear under the chosen category and is ready to be dragged and dropped to the desired students.

  1. Select Messages.
  2. Select a message category from the Select Messages list.
  3. Select Create New Message.
  4. Type the Subject.

    You can update the Category if needed, and upload any attachments.

  5. Select one or more delivery methods from the main send message page to send to the recipients:
    • Text/SMS – If you created a template message, the content will be added here for text/SMS messages, but you may need to edit the content to be less than 160 characters. To remove the text/SMS option, close out the tab from the upper right hand corner.
    • Emails – If you created a template message, the content will be added here for emails. You can update the text and add any images. To remove the email option, close out the tab from the upper right hand corner.
    • Phone messages – If you created a template message, the content will be added here for phone calls. You can update the text and select how to make the recording – Call me to record, Call in to record, Upload audio file, or Text to speech. To remove the phone call option, close out the tab from the upper right hand corner.
    • Template option – Create a template message to be used on all of the delivery types and modified later in each one to customize them. Type the body of the message here. You can also add images for the template option. Not all messages types will post images.
  6. Type the content of the message in the Body.

    Text is required for messages sent by email and text message. Text is not required if a message is being sent by phone only, but it is recommended that text be entered to use as a script for recording the audio.

  7. Select Save when finished creating the new message.
  8. Drag the new message to the recipients.
  9. If you want users to be able to respond to your message, check Allow recipients to respond to these messages and type an email address to receive the responses.
  10. Select Send when finished.

Record a new audio message

You can record audio to attach to your message. You can use your school’s phone system to record the message, upload an audio file you created, or type text that will translate to speech. You select your recording option from the Phone list when creating a new message.

  • If you select Call me to record, type your phone number and select Call me to record.
  • If you select Call In to record, follow the on-screen instructions to record the message.
    • Call the number listed.
    • Immediately enter the unique four-digit code.
    • Record the message after the prompt.
    • Press pound # when finished.
    • Select from the menu options:
      • Press 1 to save the message.
      • Press 2 to listen to the message.
      • Press 3 to re-record the message.
    • When satisfied with the message, press 1 and wait for the confirmation message before hanging up.
  • If you select Upload Audio file, select Browse to find and upload your recorded audio file.
  • If you select Text to Speech, type your message in the Text messages box. Select Play Audio to listen to the message, or type your phone number and select Call to hear your message.