The Send System Logs feature is a quick way for administrators to view a log without having to access the application file system on the web/application server. The logs are emailed administrators from this page.
How to Send System Logs
- On the Administrator Panel, under Tool and Utilities, click Logs.
- Click System Logs.
- Click Send Logs. The following table describes the available fields.
|To||This field cannot be modified, and is set by the system configuration. The recipient is always the system administrator email on file.|
|From||This field cannot be modified, and is set by the system configuration. The sender is always the system administrator email on file.|
|Subject||This field is automatically populated to include the product name, and the client ID.|
|Message||This field will populate with the name of the server. The sender can add a message to the administrator.|
|Log Files||There is a list of logs that are available to select. To select more than one log, hold down the Control key. Move the desired log files to the Selected box by clicking the right facing arrow. The size of each log file is displayed following the name of the log.|