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Blackboard Help

Send System Statistics to Blackboard Support

Email system statistics to Blackboard from the Send System Statistics to Blackboard page. Blackboard Support staff use system statistics to help troubleshoot problems.

How to Send System Statistics

  1. On the Administrator Panel, under Tool and Utilities, click System Reporting.
  2. Click Send System Statistics to Blackboard. The following table describes the available fields.
    Send System Statistics Available Fields
    Field Description
    Edit Statistics Message
    To Displays the email address at Blackboard that will receive system statistics. This field is display only.
    From Displays the email address of the Administrator. This field is display only.
    Subject Displays a subject for the message. This field populates with the default subject 'Site Statistics Attached'.
    Message Provide a message to Blackboard to send along with the attached statistics.