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Blackboard Help

Reinstall the Launcher

This article is archived and is no longer updated. Go to the latest information on troubleshooting Blackboard Collaborate.

If all other troubleshooting solutions failed, uninstall and reinstall the launcher.

Uninstall current installation

Before you reinstall the launcher, uninstall the current instance of the installer.

  • On Windows, open Programs and Features in your Control Panel and uninstall Blackboard Collaborate Launcher.
  • On Mac, open your Downloads folder, or Applications folder if you put the launcher application there, and drag Blackboard Collaborate Launcher to your Trash.

Install the launcher

There are two ways to download the launcher installer: