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Blackboard Help

Create a File Association

This article is archived and is no longer updated. Go to the latest information on troubleshooting Blackboard Collaborate.

Your computer may not know what application is required to open .collab files. Normally, once the launcher is installed, the file association between it and .collab files is already established. However, if the association was not made, you can make it either through your operating system or, if a Firefox user, through your browser.

Operating System

For instructions to make the file association through your operating system, open our Collaborate Knowledge Base and search for "file associations".

Firefox

Windows

Create the file association through your Firefox Options.

  1. From the Tools menu, select Options and then the Applications tab.
  2. For the Content Type Blackboard Collaborate Session, select the Action Use other...
  3. In the Select Helper Application window, select Blackboard Collaborate Launcher.

    Create file association through Firefox

Mac

Create the file association through your Firefox Preferences.

  1. From the Firefox menu, select Preferences and then the Applications tab.
  2. For the Content Type collab file, select the Action Use other...
  3. In the Select Helper Application window, select Blackboard Collaborate Launcher.

    Create file association through Firefox