Skip to main content
pdf?stylesheet=default
Blackboard Help

About the Blackboard Learn Installer and Updater

The Blackboard Learn Installer and Updater scans the server and either installs a new installation of Blackboard Learn or updates an existing installation. The Installer and Updater also handles the capabilities that your school can license with Blackboard Learn.

  • Course delivery
  • Community engagement
  • Content management
  • Outcomes assessment

The features related to these capabilities are installed or updated based on the license file. This means that all users follow the same install and update procedures regardless of which capabilities your school licenses.

The Installer and Updater Are One Tool

Install and update tasks are accomplished using the same tool. When this tool is referred to as the Installer, it is describing how the tool functions when installing software for the first time. When this tool is referred to as the Updater, it is describing how the tool functions when it is run on an existing installation.

Update Process

The Installer and Updater will update the system when run on an existing installation. Updates are used to install:

  • New releases: Set of fixes and major new functions
  • Application Packs: Set of fixes and some minor new functions
  • Service Packs: Small set of fixes
  • Hotfixes: From time to time, Blackboard will release hotfixes to address specific issues. Hotfixes are usually so limited in scope that they do not use the Installer and Updater tool, but there are exceptions.

The update will include all previous updates, hotfixes, and service packs into one package.

What the Installer and Updater Can Do

The Installer and Updater can install set of capabilities in Blackboard Learn. It can be run on single-server, dual-server, and load-balanced configurations. The Installer and Updater can be run more than once. If stopped, the Installer and Updater must be restarted from the beginning.

The Installer and Updater presents several options when it is run on an existing installation:

  • Update: Installs the new features and fixes associated with a new release. An error message will appear if it is not possible to update from the current version to the Updater version.
  • Pre-Update Change Report: Reviews the current system configuration to ensure that the Updater can be run successfully. The Pre-Update Change Report also details the files that will be changed by the Updater.
  • Provide New License: This option processes a new license file for the system. It is used to license additional capabilities or change the licensing of current capabilities.
  • Uninstall: This option removes Blackboard Learn capabilities.
  • Uninstall App Server Only: This option removes Blackboard Learn capabilities from a dedicated App Server in a load-balanced installation. It does not remove the database or shared file system. It does not remove any software from the other App servers.

When providing a new license, downtime is required. This installation option will perform a full upgrade, shutting down services.

What the Installer and Updater Cannot Do

The Installer and Updater cannot be used to return to an earlier release. Running the Installer of an earlier version on a newer installation will not successfully convert the installation to the earlier release.

The Installer and Updater does not install any other software, including prerequisite operating systems and databases.

The Installer and Updater does not install supplemental tools such as OptiSERV or EnviSERV for communicating with the Blackboard Transact and the Snapshot Tools for integration with other information system on campus. These tools must be downloaded and installed separately.

Finally, the Installer and Updater does not allow for any advanced configuration such as setting up LDAP Authentication, SSL, or Virtual Installation. To learn more, see About the Authentication Framework, About SSL, and Virtualizing the Blackboard Reference Architecture .