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Blackboard Help

The My Blackboard Tool

My Blackboard provides users with one location to view and take action on their critical academic information. It aggregates information from across the Blackboard Learn system for a user.

Some of the information in My Blackboard is available to users in other locations of Blackboard Learn, such as the Notifications Dashboard and My Grades. My Blackboard collects all key information that contribute to a user’s success and presents it in one, easy to access location.

Users are introduced to My Blackboard with a login overlay when the user first enters Blackboard Learn. This overlay identifies the tools available to the user in My Blackboard and shows the user how to find them.

Accessing My Blackboard Tools

The My Blackboard tools are accessed from a global navigation menu at the top of every page. The menu consists of links and tools that give users direct access to the information they need.

For a tour, see My Blackboard.

Managing My Blackboard

My Blackboard cannot be disabled. You can enable and disable some, but not all, of the tools in My Blackboard by turning the cloud on or off. Some of the tools collect information that is available with Blackboard Learn, such as user grades, and cannot be disabled. Other tools require Cloud to be turned on, while some tools require a community engagement license and social to be turned on.

To learn more about cloud, see Cloud Management and Cloud FAQs.

Understanding Sessions

Cloud sessions work differently than Learn sessions because all Learn instances connect to the same cloudIn a Blackboard Learn session, you can log in to a different Learn instance or as a different user in the same browser. In a cloud session, because the session cookie contains information about what Learn instance the particular user came from, the Learn instance allows only one session cookie per browser.

When the Learn instance detects that a user is trying to log in to the cloud from more than one instance or another user account in the same browser, the instance logs out the user.  This behavior is necessary to avoid data conflicts and unpredictable behavior. 

If a user needs to log in to multiple Learn instances or with multiple user accounts, the user can do so through an incognito window in Chrome or through a private browsing session in Firefox.

My Blackboard Tools

My Blackboard includes a social toolset stored in the cloud that enables users to create an online identity and engage in an academic community. The following table identifies the available tools.

My Blackboard Tools
Feature Description Course Delivery only (Cloud off, Social not available) Any license with just Cloud enabled (no Social) With Community Engagement + Both Cloud and Social Enabled
Login Overlay A Login Overlay displays the first time a user accesses Blackboard. This overlay introduces the user to My Blackboard and the tools available to them. Available Enhanced to include prompting the user to create a profile. Enhanced further to include Messages and Spaces.
Global Navigation A menu is available in the page header that provides access to tools in My Blackboard available to users. To learn how to add links here, see Hot Links on Global Navigation Panel. Available Enhanced to include the Profile and People icons in the menu. Enhanced further to include the Messages and Spaces icons in the menu.
My Blackboard My Blackboard is a single location for access to user tools, such as grades. To learn more see, My Blackboard. Available Enhanced to include the Profile and People icons in the menu. Enhanced further to include the Messages and Spaces icons.
Profile User profiles are automatically created for users with the default privacy setting set to Private. This setting can be changed by the user. User profiles are stored in cloud. Users cannot delete a profile. To learn more, see User Profiles. N/A Available. Profile limited to showing the Avatar, name, and about me information.  Enhanced to include full Profile with Profile Wall, the ability to follow and have followers, add interest tags, and integrate social media.
Profile Cards Profile cards show a summary of a user's profile. Profile Cards appear in the discussion board, wikis, blogs, roster, page header, and People tool. N/A Available. Profile Cards limited to showing only Avatar, Name, About Me, and Report. Enhanced to show Avatar, Name, About Me, Interest Tags, View Profile, Message, Follow, Block, Report.
Bb Home This page displays highlights of what is new since the user last accessed Blackboard. Available Enhanced to include Avatar and Profile Cards. Enhanced further to include Messages and full Profile Cards in Messages and Stream.
Posts The page displays recent post contributions to discussion boards, blogs, wikis and journals in the courses and organizations the user is enrolled in. Available Enhanced to include Avatar and Profile Cards. Enhanced further to include full Profile Cards and posts/comments from Spaces and followed Profile Walls.
My Grades Students can view the grades from all of their courses on this page.  Available Available Available
Messages Users can message other users with profiles and are not hidden. To learn more, see About Messages. N/A N/A Available
Calendar Students can view the events from all of their courses on this page. Available Available Available
People The People tool within My Blackboard provides users the ability to connect with other users who have a profile.  The People tool is opt-in. To learn more see, About the People Tool. N/A Available. Limited to the basic profiles and search within the institution. Enhanced to include cross-institution Profile discovery, Academic Networks that include followed users & Spaces, search against full Profiles, etc.
Updates This page displays the notifications of what is happening in a user’s course. To learn more, see Notifications. Available Available Available
Spaces From this page, users can create and join social learning spaces. To learn more, see About Spaces. N/A N/A Available