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Blackboard Help

How to Search for Users

On the Administrator Panel, in the Users section, click Users.

The search fields change based on the selection you make in the Options drop-down list.

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  1. Select a search condition from the Options drop-down list.
  2. The search fields change to match the selection.

How to Search for All Users You Have Permission to View

  1. From the Options drop-down list, select User Information.
  2. In the Search drop-down list, select any user profile field.
  3. Select the Not Blank search condition.
  4. Click Go.

How to Search by User Profile Information

  1. From the Options drop-down list, select User Information.
  2. In the Search drop-down list, select whether to search the Username, First Name, Last Name, or Email Address fields of the user profile.
  3. Select a search condition from the drop-down list: Contains, Equal To, Starts With, or Not Blank.
  4. Click Go.

How to Search by Course or Organization Enrollment

  1. From the Options drop-down list, select Enrollments.
  2. Select a search condition from the drop-down list: Equal To, Greater Than, or Less Than.
  3. Enter the number of courses or organizations.
  4. Select whether to search by Courses or by Organizations.
  5. Click Go.

How to Search by Login Date

  1. From the Options drop-down list, select Last Login.
  2. Select a search condition from the drop-down list: Before, After, or Never.
  3. Enter a date or click the calendar icon to select a date.
  4. Click Go.

How to Search by System Role

For Windows, to select multiple items in a list, press the SHIFT key and click the first and last items. To select items out of sequence, press the CTRL key and click each item needed. For Macs, press the COMMAND key instead of the CTRL key.

  1. From the Options drop-down list, select System Roles.
  2. Select the role in the Items to Select box and click the right-pointing arrow to move the selection to the Selected Items box.
    • To move all roles, click Select All and click the arrow to move the roles to the other box.
    • To reverse the selection in either box, click Invert Selection.
    • To remove roles from the search criteria, select the role in the Selected Items box and click the left-pointing arrow to move the roles to the Items to Select box.
  3. Click Go.

In the search results, access the user's contextual menu to change the user's account availability, edit the user's profile, or perform other actions that you have privileges to do. Click the user's email address to send a message.