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Blackboard Help

Supported Technologies for Self-Hosted Systems

In every release, Blackboard devotes time and resources to make Blackboard Learn run on the latest operating systems, databases, and browsers available, with the goal of creating a system that is more manageable, more stable, and more user friendly.

This section highlights the major changes to the Supported Technologies and Browsers for this release. For the most up-to-date information, see Blackboard Learn Release 9.1 SP12 Supported Technologies and Browsers and Supported Technologies End User available on the Behind the Blackboard.

The following sections highlight the new Platform and Client configurations tested for this release using the following support terms:

  • Certified: Fully supported technology with highest level of testing before release.
  • Compatible: Fully supported technology with minimal level of testing before release.
  • Unsupported: Unsupported technology because it is either impossible or not tested.

64-bit Server Configurations

Supported Operating Systems and Databases
  Application Server JDK7u7 SQL Server 2012 SQL Server 2008 R2 Oracle 11gR2 Oracle 11gR1 Orcale 10gR2
Windows Server 2008 R2 Certified Certified Certified Unsupported Unsupported Unsupported
Windows Server 2012 Compatible Compatible Unsupported Unsupported Unsupported Unsupported
Red Hat Enterprise Linux Server 5 Certified Unsupported Unsupported Certified Compatible Compatible
Red Hat Enterprise Linux Server 6 Certified Unsupported Unsupported Certified Compatible Unsupported
Sun Solaris 10 Certified Unsupported Unsupported Certified Compatible Compatible
Sun Solaris 11 Certified Unsupported Unsupported Certified Compatible Compatible

Configuration Notes

Unsupported Technologies

Microsoft Windows Server 2008(R1) and Microsoft SQL Server 2008(R1) will be unsupported with the release of Service Pack 12.

Oracle 10g  will be unsupported with the release of Service Pack 14.

Windows XP will be unsupported as a client technology with the release of Service Pack 15.

Non-English Operating Systems and Databases

Non-English operating systems and databases, such as a Chinese-language version of Oracle, are considered compatible with Blackboard Learn.

Oracle RAC

Blackboard offers support for RAC with all versions of Oracle supported by Blackboard. For information about running Blackboard Learn with RAC, see Oracle RAC Support on UNIX.

Hybrid Configurations

Red Hat/Solaris hybrid configurations have not been tested and are not supported.

SSL Configuration

Blackboard strongly recommends running the Secure Sockets Layer (SSL) protocol to secure communication between a Blackboard Learn Web/App server and a client machine. If SSL is not used, authentication may be compromised. For more information, see About SSL and SSL Choice.

Java Platform (Java SE JDK) Support

JDK 7u7 is supported for SP12 as well as newer versions of the Java SE JDK. JDK 6 is not supported.

Virtualization

VMware® ESX Server 4 (Linux® and Windows®) is the only configuration Certified by Blackboard for Release 9.1.

Blackboard supports other virtualization solutions as long as Blackboard and the hypervisor support the guest operating system.

In addition to VMware, Blackboard has experience with Citrix XenServer 5.5, Solaris 10 Zones and Red Hat® Enterprise Linux® 4 & 5 Xen