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Blackboard Help

Upgrade Information and Instructions

You can upgrade directly to Service Pack 12 from Service Pack 9 or higher.

Blackboard Learn 9.1 SP12 only supports an Enterprise license. If you are running Blackboard Learning SystemTM - Basic Edition or Blackboard LearnTM - Basic Edition you must move to an Enterprise version of Learn to upgrade to SP12. A Basic license can only be upgraded as far as 9.1 SP9. Contact your Blackboard Learn account representative for advice on the paths to transition from the Basic license to an Enterprise version.

Blackboard Learn 9.1 SP12 only supports a 64-bit environment. You must be operating in a 64-bit environment to use any direct upgrade path to SP12. If you are currently running any of these service packs in a 32-bit environment, you must migrate to a 64-bit environment first. This is especially relevant to Academic Suite 8.0 SP7 running on Windows. More information on migrating to a 64-bit environment is available here.

The following releases have been tested and can be upgraded directly to Blackboard Learn 9.1 SP12 (Build 9.1.110082.0).

Be sure to look through the security fixes, performance information, and new and changed features.

Indirect Upgrade Paths

Here are the paths to get to SP12 from releases earlier than SP9. These upgrades require you to first upgrade to a release that supports a direct update before continuing. Make sure to read all of the release notes for all of the Service Packs between your current release and SP12. You can find the release notes for all of the 9.1 Service Packs here.<table not yet updated>

Indirect Upgrade Paths
Previous Version Suggested Path
9.1 SP8 ERP
(Build 9.1.80257.0)
  1. Upgrade to 9.1 SP9
  2. Upgrade to 9.1 SP12
9.1 SP7
(Build 9.1.70081.0)
  1. Upgrade to 9.1 SP7 Hot Fix 1
  2. Upgrade to 9.1 SP10
  3. Upgrade to 9.1 SP12
9.1 SP6
(Build 9.1.60230.0)
  1. Upgrade to 9.1 SP8
  2. Upgrade to 9.1 SP10
  3. Upgrade to 9.1 SP12
9.1 SP5
(Build: 9.1.50119.0)
  1. Upgrade to 9.1 SP7 Hot Fix 1.
  2. Upgrade to 9.1 SP10
  3. Upgrade to 9.1 SP12
9.1 SP4
(Build: 9.1.40071.3)
  1. Upgrade to 9.1 SP6
  2. Upgrade to 9.1 SP8
  3. Upgrade to 9.1 SP10
  4. Upgrade to 9.1 SP12
9.1 SP3
(Build: 9.1.30151.0)
  1. Upgrade to 9.1 SP5
  2. Upgrade to 9.1 SP7 Hot Fix 1
  3. Upgrade to 9.1 SP10
  4. Upgrade to 9.1 SP12
9.1 GA, SP1, SP2
  1. Increment through the service packs to 9.1 SP5
  2. Upgrade to 9.1 SP7 Hot Fix 1
  3. Upgrade to 9.1 SP10
  4. Upgrade to 9.1 SP12