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Feature Comparison Across Learn Service Packs

This page can assist you with upgrade planning. It summarizes the various Blackboard Learn 9.1 service packs that have been made generally available since February 2012. Click a feature name to learn more about it, then use your browser's back button to return to this page.

Service Pack Features
  System Administrator Instructor and User School Administrator


Activity Reporting

Authentication Updates

Course Relationship Management

Institutional Hierarchies

SIS Data Integration Framework

Term Support

Updated System Theme

Activity Reporting

Assessment Regrade

Course Themes

Negative and Weighted Marking

Task-Based Navigation

Standards, Objectives, Goals Alignment

Standards Reporting


Administrator Console

Common Cartridge 1.2

Security and Privacy Updates

Tomcat Patch

Rubrics Update



Cloud Settings

Software Updates Module

External Tools Integration

File Picker Enhancement

Fill in the Blank Test Question Enhancement

Global Navigation Menu

Item Analysis

My Blackboard

My Blackboard: Profiles

My Blackboard: People

My Blackboard: Posts

My Blackboard: Updates

My Blackboard: My Grades

New Content Editor

Text and Text-to-Voice Notifications

Enterprise Survey and Course Evaluations


Security Fixes


Mashups - Mobile Browser Support

Record from Webcam (Video Everywhere)

WCAG 2.0 WAI-AA Conformance (Accessibility)


Capturing Security Events

Secure User Password Storage

Tool Deployment Options


Cloud and Social

Content Editor - WIRIS Update


Inline Assignment Grading

Quick Links

Retention Center

Test Enhancements

SIS Data Integration

The overall release strategy has been consistent for the past several years, with four service pack releases planned during the year.

  • The even-numbered service packs are largely comprised of new features and enhancements.
  • The odd-numbered service packs are primarily maintenance releases.

In 2103 and going forward, the building block architecture is used to introduce functionality at a more rapid rate. This approach ensures you receive the latest innovation in learning technology as soon as possible. The benefit of a building block release is that you can adopt it in a flexible manner and choose how and when to enable it for your academic community. You can easily incorporate it into your testing plans and readiness activities for your next upgrade. Most building blocks released independent of service packs are bundled into the next new feature service pack.

Blackboard offers full support, including patches, for the current generally available service pack and two service packs prior. Please refer to the Client Support Services Guide for details about this guideline.

For detailed information about each service pack's features, see the release notes: