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Outcomes Question Types, Tags, and Goals

Question types determine what questions recipients are asked and how they are asked. For example, will the question be phrased to call for a multiple choice response or a Boolean response, and will a response be required to complete the survey or will the response be optional?

Multiple Choice

Multiple choice questions are made up of a question entered in the content editor and at least two answer choices.

Questions can include formatted text, links, attachments, images, and multimedia. You can mark questions as Required so that respondents must select an answer to submit the survey. Questions can be allowed to accept more than one answer.

Answers for multiple choice questions are displayed in a column. Each answer can be labeled with numbers or letters or have no label at all. Additional answer choices may be added to the default set of three. An open field entry can be added to any question allowing respondents to add comments or other text. Points can be assigned to questions as well.

After an option is selected by a respondent, the selection may be changed by clicking another, but the option cannot be cleared. If respondents could select an option they would want to clear, consider adding a "Not Applicable" option to the list of possible selections.

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Likert Scale

Likert Scale questions ask respondents to select an answer to the question based on a set of described ranges that exist between the two extreme values on the scale. Outcomes Assessment has a selection of Likert scales available or survey designers can create their own.

It is important to leave the point value as NULL. Typing a point, including a point of 0, makes it applicable and calculable.

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Boolean questions ask respondents to select one of two options such as Yes or No, True or False, Agree or Disagree. Outcomes Assessment has several answer pairs available or survey designers can create their own.

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Open Entry

Open entry questions ask respondents to type in an answer in the text box provided. Answers can be set to accept short responses up to 255 characters or long responses up to 1000 characters.

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Matrix questions are generally composed of an overarching, central question with a number of sub-questions and an answer scale displayed in a matrix below it. The survey designer may specify single or multiple selections per row or column. Outcomes Assessment has several scales available or survey designers can create their own. The following example shows a typical matrix question.

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How to Add a Question to a Survey or Course Evaluation

  1. On the Surveys or Course Evaluations page, access the contextual menu for the appropriate survey or course evaluation.
  2. Select Design.
  3. Point to Create Question and select the question type.
  4. Select if the users responding are required to answer this question.
  5. Click Browse to select the Goals associated with this question.
  6. Optionally, add tags to this question to group similar questions in your reports.
  7. Click Submit.

Tagging Questions

Tags are used to group questions for analysis purposes in reporting. Add a tag to a question from the question properties. Click Add and type the name of the tag.

Questions that have the same tag can be used to interpret responses. Questions may have multiple tags. For example, a survey designer has a set of questions that have to do with student satisfaction. The designer can add a tag of "student satisfaction" to all of the questions so that they can be reported on and analyzed together in a report of the survey results. A subset of the same group of questions is tagged by the designer with a different tag, "Food Service" so that student satisfaction can be analyzed further using the food service as a subset.

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Associating Questions to Goals

Questions can be associated with any goal that is public or that the user has a right to see.

On the question properties page, under Associated Goals and Tags click Browse to locate the goal and select it for association. Associating questions to any goal in the system allows reports to be generated that show how the responses correspond.

Questions can be associated with multiple goals so that results can be used in different types of analysis.

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