You must complete the one of the two options on the Lost Password page to obtain a new password. Enter information in all the fields in the Username Option or all of the fields in the Email Address Option section. Create your new password based on instructions you receive in an email.
If you know your password and simply want to change it, see How to Change Your Password.
How to Retrieve Your Password
- Type the URL for Blackboard Learn into a web browser.
- On the gateway page, click Forgot Your Password?
- Type your first name, last name, and username or type your first name, last name, and email address.
- Click Submit.
After submitting the request for a new password, you will receive an email message with instructions to change your password. Your current password remains active until you change it by following the instructions.