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To use SSL to secure Blackboard Learn the IIS Web server must first be set to use SSL. Configuring SSL should only be done by an experienced Microsoft administrator.

Once SSL is configured, the SSL Choice feature (accessible from the Administrator Control Panel) will function correctly.

Trying to use the SSL Choice feature before configuring SSL can result in serious system errors.

How to Configure SSL for IIS

  1. Click on Start, then Administrative Tools, then Internet Information Services (IIS) Manager.
  2. Click on the server name.

  3. From the center menu, double-click the "Server Certificates" button in the "Security" section (near the bottom of the menu)

  4. From the "Actions" menu (on the right), click on "Complete Certificate Request." This will open the Complete Certificate Request wizard.

  5. Browse to your certificate file. You will then be required to enter a friendly name. The friendly name is not part of the certificate itself, but is used to easily distinguish the certificate.

  6. Clicking "OK" will install the certificate to the server.

    There is a known issue in IIS 7 which gives the following error: "Cannot find the certificate request associated with this certificate file. A certificate request must be completed on the computer where it was created." You may also receive a message stating "ASN1 bad tag value met". If this is the same server that you generated the CSR on then, in most cases, the certificate is actually installed. Simply cancel the dialog and press "F5" to refresh the list of server certificates. If the new certificate is now in the list, you can continue with the next step. If it is not in the list, you will need to reissue your certificate using a new CSR from this server. Follow the directions provided by your certificate vendor.

  7. Once the SSL certificate has been successfully installed to the server, you will need to assign that certificate to the appropriate website using IIS.

  8. From the "Connections" menu in the main Internet Information Services (IIS) Manager window, select the name of the server to which the certificate was installed.

  9. Under "Sites," select the site to be secured with SSL.

  10. From the "Actions" menu (on the right), click on "Bindings." This will open the "Site Bindings" window.

  11. In the "Site Bindings" window, click "Add..." This will open the "Add Site Binding" window.

  12. Under "Type" choose https. The IP address should be the IP address of the site or All Unassigned, and the port over which traffic will be secured by SSL is usually 443. The "SSL Certificate" field should specify the certificate that was installed in step 7.

  13. Click "OK."

  14. The SSL certificate is now installed, and the website configured to accept secure connections.