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Blackboard Help

Join Sessions on Mac

This article is archived and is no longer updated. Go to the latest information on launching Blackboard Collaborate from Mac.

Use the following steps to join your session:

  1. Access the Room Details page and click Join Room. Three things can happen:
    • If this is your first time using the Blackboard Collaborate Launcher: Blackboard Collaborate prompts you to download and install the launcher. Install it before proceeding.
    • If you installed Blackboard Collaborate Launcher: Blackboard Collaborate prompts you to open the meeting.collab file. 
    • If you installed the launcher but Blackboard Collaborate prompts you to download it: Click Launch Blackboard Collaborate now. This may happen in the following situations:
      • You cleared your cache and cookies last time you exited your browser.
      • You are using private or secure browsing.
      • You installed the launcher using one browser but now are launching a session in another browser.
  2. Your browser prompts you to open the meeting.collab file. How you open the file depends on which browser you are using. The behavior of each browser may vary depending on how you configured its settings.
    • Firefox asks you what to do with the .collab file. Select Open with and then Blackboard Collaborate Launcher from the drop-down list. If there is no drop-down list, click Choose and open your Downloads folder to select Blackboard Collaborate Launcher.

      Opening meeting.collab dialog

      The option Do this automatically for files like this from now on does not work due to a bug in Firefox. If you want to open files automatically next time, use Chrome.

    • With Safari, open your Downloads folder and then open the .collab file.
    • Chrome presents the .collab file at the bottom of your browser window. Click on the file name.

      Downloaded meeting.collab file

      If you want future session files to open automatically, select Always open files of this type from the menu and then double-click the file name.

      Chrome option "Always open files of this type"

  3. If this is your first time using the launcher, your operating system prompts you to open it. Click Open.

    Mac warning re. opening launcher

  4. Blackboard Collaborate prompts you to move the launcher to the Applications folder. Although this is not necessary, doing so will help keep your Downloads folder uncluttered.

    Move to Applications folder? dialog

    Select Do not show this message again so you will not see this dialog next time you launch Blackboard Collaborate.

Your Blackboard Collaborate session opens.