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Blackboard Help


This article is archived and is no longer updated. Go to the latest information on purchasing.

How do I create a Store account?

To access the Blackboard Store™, log in to your Blackboard Learn account. Navigate to the Blackboard Store to see the courses in which you're currently enrolled along with the required and optional course materials for each. Choose the course materials you'd like to purchase and add them to your cart.

During the checkout process, you will be prompted to create a Blackboard Store account. Your account lets you check your order status, track your order, and quickly sell books back for cash.

What are student vouchers and how can I use them?

You can use your student voucher funds to securely order your course material from the Blackboard Store. Once your funds become available we’ll email you a Voucher ID that you can use to redeem them in your Blackboard Store account.

To buy course materials using your student voucher funds:

  1. Access the Blackboard store, log into Blackboard Learn and select the Blackboard Store
  2. In the top right corner of your Blackboard Store page, click the “Use a student voucher?” link
  3. Enter your Student ID and Voucher ID to add all available student voucher funds to your account. During the checkout, these funds will automatically apply to your purchase
  4. Follow the on-screen instructions to find and buy your course materials

If your order exceeds the amount of student voucher funds available, you can enter a credit card during checkout to complete your purchase.

Please note: for your security, Blackboard does not have access to your student account information. If you have any questions about the availability of student voucher funds, please contact your school’s financial aid office.

How can I cancel my order?

We make every effort to have your order shipped as quickly as possible, so cancelling your order is not always an option.

If you need to cancel an order, please call Blackboard Store Customer Service at 866-638-5900 as soon as possible in order to find out if the order is able to be canceled.