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Blackboard Help

Course Messages

Your instructor and institution control which tools are available.

The Blackboard Learn course messages tool provides you with a familiar, email-like environment that you can use for course communication. Accounts are created automatically for each member of the course, and messages are sent and received using that account. This provides additional privacy because external email addresses are not used. External factors will not affect course communication. Incorrect or out-of-date student email addresses will not affect course communication.

You cannot receive course messages outside your course. The What's New module on the My Institution tab and the course Home Page notifies you when you receive new course messages.

You can usually access course messages through the tools area of a course. However, your instructor can restrict access or create a link on the course menu so that course messages are directly accessible.

How to Create Course Messages

  1. On the course menu, click Tools.
  2. On the Tools page, click Course Messages.
  3. On the Course Messages page, click Create Message on the action bar.

  4. On the Compose Message page, click To, and a list of course members appears.
  5. In the Select Recipients: To line box, select the recipients and click the right-pointing arrow to move them to the Recipients box. You can use the Cc, and Bcc functions to send the course message to those users that may be interested in the message, but are not the primary recipients. When using Bcc, other recipients do not know that the users listed in the Bcc field are receiving the message.

    For Windows, to select multiple users in a row, press the Shift key and click the first and last names. To select users out of sequence, press the Ctrl key and click each name needed. For Macs, press the Command key instead of the Ctrl key. You can also select all course members with the Select All function.

  6. Type a subject and message. Optionally, you can use the content editor to format the text.
  7. Click Browse to select a file to attach to the message. If the message is a reply or a forward, you have the option of including the original attachment.
  8. Click Submit.

Create Course Message Folders

If your institution allows, you can create personal folders to help organize your course messages. Personal folders are only for storing messages. Messages received always appear in the Inbox folder first and messages sent always appear in the Sent folder. After a message appears, you can move it into a personal folder.

Reply to Course Messages

On the View Message page, click Reply on the action bar to compose a message to the sender or Reply All to reply to the sender and all other recipients of the message already populated in the To: field.

You can add other users to the message. The text of the message is already populated with the text of the original message. You can add additional text.

Forward Course Messages

On the View Message page, click Forward on the action bar. On the Forward Message page, select the recipients in the Select Recipients: To line box and click the right-pointing arrow to move them to the Recipients box.

For Windows, to select multiple users in a row, press the Shift key and click the first and last names. To select users out of sequence, press the Ctrl key and click each name needed. For Macs, press the Command key instead of the Ctrl key. You can also select all course members with the Select All function.

Move Course Messages

You can move messages from any folder to a personal folder. Using personal folders is a good way to organize messages so that they are easy to find later. Use the Move Message function to move messages from one folder to another. Messages cannot be moved to the Sent folder or the Inbox folder.

Delete Course Messages

You can delete messages you no longer need. Select the check box for each message and click Delete on the action bar. This action is final and irreversible.

Print Course Messages

On the View Message page, click Print on the action bar. The message is printed using the web browser's print settings.