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Blackboard Help

Authentication Planning FAQs

When planning your authentication implementation, consider the following questions.

Is your school using an external authentication provider?

Blackboard Learn includes a default, internal authentication provider. You can make it Inactive, but you cannot delete it.

More on implementing authentication

What external authentication provider is your school using? CAS? LDAP? Shibboleth?

CAS, LDAP, SAML, and Shibboleth are supported authentication providers.

More on implementing authentication

Is your school using a custom authentication?

More on custom authentication types

Are you performing an upgrade and already have an authentication provider configured?

To learn about the considerations of upgrading, see Authentication Provider Considerations When Upgrading to SP8 and Later.

Does your school require more than one authentication provider? Do you have a plan for when one provider source is broken?

More on provider order

Does your school have more than one hostname? Does each hostname have a unique authentication provider?

More on authentication providers and provider order

Is your Blackboard Learn instance populated with users? Does your school have a Student Integration System?

For integrated authentication to work, you need to have your users and their usernames in the system. The Authentication Logs identify system activity for users.

More on authentication logs and SIS integration.