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Blackboard Help

Supported Technologies for End Users April 2014

Date Published: April 30, 2014

Version: Learn 9.1 April 2014 (9.1.201404.160205)

Blackboard™ Learn Release 9.1 was tested with a variety of platform technologies as well as common client-side technologies.

  • Supported​: Supported by the vendor and Blackboard.
  • Unsupported: Unsupported by the vendor or not supported by Blackboard.

Windows operating system

Windows Operating System Supported Technologies
  IE 11 IE 10 IE 9 Firefox ESR Firefox (Final Release Channel) Chrome (Stable Channel)
Windows Vista (32-bit) Unsupported by Microsoft Unsupported by Microsoft Supported Supported Supported Supported
Windows Vista (64-bit) Unsupported by Microsoft Unsupported by Microsoft Supported Supported Supported Supported
Windows 7 (32-bit) Supported Supported Supported Supported Supported Supported
Windows 7 (64-bit) Supported Supported Supported Supported Supported Supported
Windows 8 (32-bit) Supported Unsupported by Microsoft Unsupported by Microsoft Supported Supported Supported
Windows 8 (64-bit) Supported Unsupported by Microsoft Unsupported by Microsoft Supported Supported Supported

Mac OSX operating system

Mac Operating System Supported Technologies
  Safari 7 Safari 6 Firefox ESR Firefox (Final Release Channel) Chrome (Stable Channel)
Mac OSX 10.7 Unsupported by Apple Supported Supported Supported Supported
Mac OSX 10.8 Unsupported by Apple Supported​ Supported​ Supported​ Supported​
Mac OSX 10.9 Supported​ Unsupported by Apple Supported​ Supported​ Supported​

Configuration notes

  • Internet Explorer is only supported in Standards Mode.
  • Blackboard strives to make all its products as accessible as possible. JAWS 14 and 15 were used during accessibility testing of 9.1 April 2014.
  • Chrome support: due to the auto-update feature of Chrome, support is based on the version available at the time of testing. 9.1 April 2014 was tested with Chrome 34.
  • Firefox support: due to the auto-update feature of Firefox, support is based on the version available at the time of testing. 9.1 April 2014 was tested with Firefox versions 28 and 24 (ESR).
  • Note on OSX 10.8 Java is no longer shipped as part of the OS install and must be downloaded and installed by users on request of application/applet - this is a one time action on the part of the user.

Client technology highlights of changes from previous releases

  • Windows XP not supported.
  • OSX 10.9/Safari 7.x support added.
  • IE11 support added.

Technologies NOT supported

  • Window XP
  • Internet Explorer 6, 7, 8
  • Firefox 1.x, 2.0, 3.0, 3.5 and 3.6
  • Safari 2, 3, 4, 5 (or any version on Windows)
  • Mac OSX through 10.6
  • JRE 5