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Blackboard Help

Supported Technologies for End Users October 2014

Date Published: November 2014

Version: Learn 9.1 October 2014

Blackboard™ Learn Release 9.1 was tested with a variety of platform technologies as well as common client-side technologies.

  • Supported​: Supported by the vendor and Blackboard.
  • Unsupported: Unsupported by the vendor or not supported by Blackboard.

Windows operating system

Windows Operating System Supported Technologies
  IE 11 IE 10 IE 9 Firefox ESR Firefox (Final Release Channel) Chrome (Stable Channel)
Windows Vista (32-bit) Unsupported by Microsoft Unsupported by Microsoft Supported Supported Supported Supported
Windows Vista (64-bit) Unsupported by Microsoft Unsupported by Microsoft Supported Supported Supported Supported
Windows 7 (32-bit) Supported Supported Supported Supported Supported Supported
Windows 7 (64-bit) Supported Supported Supported Supported Supported Supported
Windows 8 (32-bit) Supported Unsupported by Microsoft Unsupported by Microsoft Supported Supported Supported
Windows 8 (64-bit) Supported Unsupported by Microsoft Unsupported by Microsoft Supported Supported Supported

Mac OSX operating system

Windows Operating System Supported Technologies
  Safari 8 Safari 7 Safari 6 Firefox ESR Firefox (Final Release Channel) Chrome (Stable Channel)
Mac OSX 10.7 Unsupported by Apple Unsupported by Apple Supported Supported Supported Supported
Mac OSX 10.8 Unsupported by Apple Unsupported by Apple Supported​ Supported​ Supported​ Supported​
Mac OSX 10.9 Unsupported by Apple Supported​ Unsupported by Apple Supported​ Supported​ Supported​
Mac OSX 10.10 Supported Unsupported by Apple Unsupported by Apple Supported Supported Supported

Configuration notes:

  • Internet Explorer is only supported in Standards Mode.
  • Blackboard strives to make all its products as accessible as possible. JAWS 14 and 15 were used during accessibility testing of Learn 9.1 October 2014.
  • Chrome support: due to the auto-update feature of Chrome, support is based on the version available at the time of testing. Learn 9.1 October 2014 was tested with Chrome 34.
  • Firefox support: due to the auto-update feature of Firefox, support is based on the version available at the time of testing. Learn 9.1 October 2014 was tested with Firefox versions 32 and 31 (ESR).
  • Note on OSX 10.8+ Java is no longer shipped as part of the OS install and must be downloaded and installed by users on request of application/applet - this is a one time action on the part of the user.

Client technology highlights of changes from previous releases

  • OSX 10.10/Safari 8 support added.

Technologies NOT supported

  • Window XP
  • Internet Explorer 6, 7, 8
  • Firefox 1.x, 2.0, 3.0, 3.5 and 3.6
  • Safari 2, 3, 4, 5 (or any version on Windows)
  • Mac OSX through 10.6
  • JRE 5