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Blackboard Help

Feedback and Support

We want to hear from you!

Blackboard welcomes your suggestions for improving the help site. If you notice something we could do better, please send an email to our team at bblearndoc@blackboard.com. Remember to include the URL if you are submitting feedback about a specific page.

To submit information on a bug or other software issue to our technical support team, visit Behind the Blackboard.

Want to connect with other administrators and system specialists? Blackboard's Community site is a great resource for sharing ideas, getting answers to your questions, and learning about others' experiences. Sign in to join the discussion.

Feedback on Blackboard Learn SaaS

As you get to know Blackboard Learn SaaS, please let us know if you see anything we need to work on. You can enter issues through the normal support process on Behind the Blackboard.

  • Please keep issues related to the functional areas we cover each week.
  • Use the following details when you submit your issue:
    • Environment: Learn SaaS
    • Instance: Choose the instance where you notice the issue.

Complete the form with additional information about the issue. Blackboard Support will contact you.