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Blackboard Help

Manage Course Enrollment

About enrolling users

Doesn't seem familiar? Jump to the "Ultra" help about managing and enrolling users.

The Users page lists all enrolled users in your course and allows you to manage their settings. In many cases, your institution handles course enrollments for registered students and manages their accounts.

If your institution allows it and gives you the appropriate permissions, you can add or delete users as well as change passwords, roles, profile information, and availability in your course.

Access the Users page from the Control Panel in the Users and Groups section.

You can enroll users in three ways. These options are available in the Enroll User menu or the Batch Enroll function on the action bar.

  • Create a User: Create users and automatically enroll them.
  • Find Users to Enroll: Enroll users that have an existing account in the system.
  • Batch Enroll: Enroll multiple users all at once and assign them a course role.

Create users

Your institution manages the ability of instructors to create new users.

  1. On the Control Panel, expand the Users and Groups section and select Users.
  2. On the Users page, point to Enroll User on the action bar and select Create User.
  3. On the Create User page, provide the required information and any other relevant personal information.
  4. Select a Role and Availability for the user.
  5. Select Submit.

For institutions with multiple information systems, creating users may occur in a different information system accessed by a link at the top of this page.

Information about users is stored in a user profile. Your institution controls which of the fields of data in the user profile appear to users and which are editable by users.

Find users to enroll

  1. On the Control Panel, expand the Users and Groups section and select Users.
  2. On the Users page, point to Enroll User on the action bar and select Find Users to Enroll.
  3. Type a username or select Browse to search for users. Only users that are not already enrolled in your course will be identified in a search for users.
  4. Select or type as many usernames as needed. Separate multiple usernames with commas.
  5. Select a Role and Enrollment Availability for the users.
  6. Select Submit.

Located Users: Search results display up to 25 names on a page. Searches that result in more than 25 users will display users on multiple pages. You cannot enroll multiple users who appear on different pages. Instead, select users to enroll from a single page and select Submit. Redo the search to select additional users to enroll.

Availability: You can't enroll users who have been made Unavailable by your institution. Users who have been enrolled in your course, but made Unavailable by you, won't see your course on the My Courses tab and don't have access to your course. You need to set the course to Available for these users so that they can see they are enrolled in your course.

Batch enroll users

Batch Enroll Users adds multiple users to your course and assigns them a course role. Users that do not exist in the system will be created in the system and added to your course. User data is defined in a batch file that must be created outside the system. Common creation tools are text editors and Microsoft Excel.

Your institution manages the ability of instructors to batch enroll users.

  1. On the Control Panel, expand the Users and Groups section and select Users.
  2. On the Users page, select Batch Enroll Users.
  3. Select Browse to locate the batch file, and select a Delimiter Type, if necessary.
  4. Select Submit.

About batch files

Batch files are TXT files that can hold large quantities of information to upload to the system. Each batch utility contains specific instructions on creating the batch file. The following batch file standards are universal:

  • Each file must be one of the supported file types: TXT (plain text) or CSV (comma-separated values).

    Microsoft Excel versions 2003 and later automatically insert double quotes in each field if the worksheet is saved as a CSV file.

  • Each file must be in DOS format. Files in Mac or UNIX format must be converted to DOS.
  • Each field must be enclosed in double quotation marks. For example: "John"
  • If quotation marks appear in a field, use an escape character to indicate that the next character does not mark the end of the field. The escape character is a backslash (\). For example: "\"NICKNAME\""
  • Each field must be separated with one of the following delimiters: comma, colon, or tab. When selecting AUTO, only one type of delimiter may be used in each batch file. For example: "John","Smith" or " "John":"Smith"
  • Each record must be on a separate line. For example:



  • Do not include blank lines between records. The blank line will be processed and return an error.
  • Blackboard recommends that each batch file not exceed 500 records because of timeout restrictions associated with most browsers.

Remove users from a course

Removing users from your course is final and irreversible. All of the information associated with the users, such as Grade Center information, assessment and assignment information, and course statistics are also deleted. Discussion board posts, received messages, and email messages are not deleted. Deleted users and their corresponding information cannot be restored to your course. However, you can re-enroll a deleted user into your course without any associated data.

  1. On the Control Panel, expand the Users and Groups section and select Users.
  2. On the Users page, select the check boxes next to the users you want to remove from your course.
  3. Select Remove Users From Course.
  4. A pop-up window warns you that the action is final. Select OK to delete the user.

Alternatively, you can delete users one at a time:

  1. On the Users page, access a user's contextual menu and select Remove Users From Course.
  2. A pop-up window warns you that the action is final. Select OK to delete the user.

Managing settings for users

The following functions are accessed in a user's contextual menu. The options include:

  • Edit: Update personal information about a user.
  • Change User's Password: Change a password. A user will receive an email notification about the change.
  • Change User's Role in Course: Select the role for a user. This setting only affects the course you are teaching. To learn about roles, such as student or teaching assistant (TA).

    More on course roles

  • Change User's Availability in Course: Set a user's availability to Yes or No. This setting only affects the course you are teaching. Availability appears in the right column on the Users page.
  • Remove Users From Course: Select this option to delete users. You will be prompted to confirm the removal.

ULTRA: Manage and enroll users

Doesn't seem familiar? Jump to the "Original" help about managing and enrolling users.

On the Roster page, point to a person and select the pencil icon to access the Edit Account panel. You can change anyone's role, prevent access to your course, or remove a person from your course. Administrator settings control what you can do.

On the Edit Account panel, you can update your personal information. Your changes are reflected in your base navigation profile and throughout the system. Students can edit their own information in the same way.

Change roles. When you change a person's role, the person is repositioned in the roster list if you are in grid view. Roles appear in the following order: instructors, teaching assistants, graders, course builders, students, guests. In list view, all members appear in alphabetical order.

More on course roles

Deny access. Clear the check mark for Allow this person to access this course to deny course access for a person yet retain the person's course record and activity. The roster indicates the person's status. The person no longer sees the course in their course list.

Administrators make users unavailable at the system level, which is different than instructors not allowing users access to a course from the roster. Unavailable users at the system level cannot even log into the system.

Remove people. You can remove a person from your course. This action also deletes all data and grades associated with the person. You will receive a pop-up confirmation window. To keep the data, you can cancel and remove the person's access to your course instead.

Close the panel. Your selections save automatically. Select the X to close the panel. Don't want your changes? Just remove them before closing the panel.

Enroll people

If allowed by your institution, you can enroll people in your course. Select the plus sign at the top of the roster to open the Enroll People panel.

  1. In the search box, type a id, username, or at least two letters to reveal a list of matches. People already enrolled in your course do not appear in the search results.
  2. Select one or more people. They appear immediately in the roster list. To reverse a selection, select a person's name again.
  3. Choose a role for each selected person.
  4. Select the X to close the panel. At the top of the roster, a message appears with the names of the users you added.

Students can't self-enroll in courses at this time.

ULTRA: Accommodations

You can set accommodations for students to make them exempt from certain course requirements, such as assignment deadlines. Use accommodations to help students progress in the course even though it may be difficult for them to meet some requirements.

Student accommodations appear in the settings area when you create or view graded course items like assignments. If students with accommodations are in a group, all students in that group inherit the accommodation for that item. For example, when you create a group assignment and a student has a due date accommodation, the group to which that student is assigned won't have their work marked late if they submit after the deadline.

Students with accommodations have a double arrow symbol appear at the bottom of their profile picture in the gradebook and roster.

To select accommodations, go to the Roster and point to the student’s name. Select the Additional Options icon to access the menu. Select Accommodations. In the panel that opens, select which accommodation you want for this student:

Due Date Accommodation – Students with this accommodation will never have their work marked late.