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Blackboard Help


Your institution controls which tools are available.

About profiles

Doesn't seem familiar? Jump to the "Ultra" help about accessing your profile.

A profile shows how you want to present yourself to your peers and students. In your Blackboard profile, you decide what you want to be called, share your academic interests, a profile picture, and more.

Profiles are stored in the Blackboard cloud—not at your institution. You can keep your profile through your professional life. If you teach at a different institution, you can maintain your academic relationships and networks with the same profile.

If allowed, you can edit your personal information that is stored in your user account at your institution.

More on personal information

Does my institution use the enhanced profile?

Doesn't seem familiar? Jump to the "Ultra" help about profiles.

Enhanced profile: A Blackboard + MyEdu welcome screen or a profile page where you can add work experience

More on the enhanced profile

Basic profile: A profile page with an area for posts

More on the basic profile

Terms of service agreement

If prompted, you must agree to the terms of service before you can access any of the cloud profiles and social features for the first time. These features include Edit Profile, View Profile (your own or another user’s), People, Messages, and Spaces.

Your institution can also include a policy statement. But, the terms of service contract is between you and Blackboard.

What if I already have a profile?

If prompted, you must agree to the terms of service before you can continue to use your previously created profile. You also need to agree to continue to use People, Messages, and Spaces. You're asked to agree to the terms of service the first time you access any of those tools.

If you agree to the terms of service, all of your profile information and activity stays the same. If you decline the terms of service, your existing profile and any activity in the social tools, such as messages, are deleted permanently.

Primary email address

When you first set up your profile, you're automatically prompted to provide a primary email. The primary email address is used to identify you in Blackboard Learn at any institution.

Make sure to use a personal email address in your profile. You'll likely lose access to the email address provided by your institution when you leave. When you lose access to your profile, you'll lose all of the relationships that you've built through the network.

The system sends a verification email. After you verify that you're the owner of the email address, your profile is linked to that email address.

Add a profile picture

Doesn't seem familiar? Jump to the "Ultra" help about profile pictures.

If allowed, you can upload a profile picture that appears throughout the system and within the greater Blackboard academic network.

Your personal image appears in the page header, people tool, blogs, journals, discussions, wikis, and roster. Your profile picture also appears in the notifications modules, such as What's New. The modules may appear on the My Institution tab or on a course's home page.

More on the notification modules

The image you upload to your profile page overwrites any other profile images you have with your user account.

Images must be less than 5 MB and at least 50 x 50 pixels in dimension. Acceptable file formats include GIF, PNG, and JPEG.

No profile icon appears in the menu

If you don't see the empty profile icon in the menu, your institution hasn't turned on the profile tool.

  1. Select the arrow next to your name in the page header to open the menu.
  2. Select Tools at the bottom of the panel.
  3. Select Personal Information.
  4. On the Personal Information page, select Personalize My Settings.
  5. On the Personalize My Settings page, select Use custom avatar image and browse your computer for your picture.
  6. Select Submit. Your profile picture appears in the page header next to your name.

Enhanced profile

  1. Select the arrow next to your name in the page header to access the menu.
  2. Select the empty profile image or your existing image to access your profile.
  3. On the Profile page, select the Settings & Privacy link.
  4. The Settings & Privacy section appears in the right panel. Select Change Picture to upload an image from your computer.
  5. Select Save.

Basic profile

  1. On the Edit My Blackboard Profile page in the right panel, select Change Picture to upload an image from your computer.
  2. Select Submit.

Delete your profile

The profile deletion process is irreversible. You can create a new profile, but it won't include any of your previous data, such as posts made to spaces.

To delete your profile, select your profile picture to access the Edit Profile page. When you select Delete My Blackboard Profile, these actions occur:

  • Your profile is deleted. All of the profile information, the profile card, your picture, the profile wall and its posts, and comments other users made on your profile wall posts are deleted.
  • You may not be able to access some content in your courses. You won't be able to access items that had appeared in a user’s posts from cloud services.
  • The people tool is no longer available. You won't be able to access the people tool or view other user’s full profiles, although profile cards are still viewable. Your profile won't be discoverable as it no longer exists. Any comments you made on other user’s profile walls will appear as Deleted User.
  • The messages tool is no longer available. You won't be able to access the messages tool in My Blackboard, and your contributions to existing messages will appear as Deleted User. Within your courses, course messages and email will continue to work normally.
  • The spaces tool is no longer available. You won't be able to access the spaces tool. Any previous contributions to spaces will appear as Deleted User.
  • You will appear as anonymous in Blackboard Open Content. Any contributions to Blackboard Open Content forums or submission to Blackboard Open Content assignments and tests will appear as Deleted User.
  • Your MyEdu profile is deleted. If you have the enhanced profile, your MyEdu profile will also be deleted.

ULTRA: Profile

Instructors, you're in the right place!
Students, view profile information specific to students.
Administrators, view profile information specific to administrators.

Doesn't seem familiar? Jump to the "Original" help about profiles.

In the list where your name appears first, select your name to access your profile. Your profile appears with some information, and you can't delete your profile. Your institution decides what you can customize:

  • Profile picture: If you don't add a picture, your initials or the generic silhouette appears.
  • Contact Info: Displays to other users when they view your profile.
  • Privacy Settings: Decide who can view your personal info.

In the External Connections section, you can connect to or set up your OneDrive account.

ULTRA: Where does my picture appear?

Your profile picture appears on course content pages, course cards, rosters, and in the activity stream, discussions, and messages next to your activity. You see student profile pictures in the gradebook.

ULTRA: Upload your picture

Doesn't seem familiar? Jump to the "Original" help about profile pictures.

You can store one image file in your profile.

  1. Point to your initials, generic silhouette, or picture and select the Change Picture icon to add, change, or remove an image.
  2. In the panel, select Upload New Profile Picture to browse for your picture on your computer. Or, you can drag a file to the Upload area.
  3. Your image is automatically saved. Close the panel to return to your profile.

Remove or replace your image: Upload or drag in another image. To return to your initials or generic silhouette, select the Delete this picture icon to delete your existing image file.

ULTRA: Edit your info and preferences

Your profile is the place to edit information attached to your persona.

  1. To edit parts of your profile, select the arrow next to one of the profile information types, such as Privacy Settings. A new panel appears.
  2. Make changes. Your information is saved as you type it.
  3. Cancel or X erases your changes and closes the panel.

ULTRA: Connect with OneDrive

Microsoft OneDrive is a free storage platform for your files and photos. Because the platform is cloud-based, you can access your files from multiple devices.

If you have an internet connection, you have OneDrive—regardless of where you are located and what device you use.

In the External Connections section, select Connect next to the OneDrive cloud. If you already have an account with Microsoft Live, you can use that to connect with Blackboard Learn. Simply type in your email address and password.

After you add OneDrive files to your course, you treat them like any other pieces of content.

More on adding content with OneDrive

Create a Microsoft Live account

For users who are new to Microsoft Live, you can sign up for an account directly within Blackboard Learn.

When you connect to OneDrive, select the Sign Up Now link at the bottom of the login screen. Here, you can sign up for Microsoft Live with your email account.

If you sign up for Microsoft Live with a non-Microsoft account such as Gmail or Yahoo, you have to verify your OneDrive account before Blackboard will allow the integration.

After your account is verified, use your Microsoft Live account information to integrate with Blackboard Learn. The Microsoft account system asks if you agree to share information. Select Yes to continue.