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Blackboard Help

Where to Find Help

This information applies only to the Original experience. Your instructor and institution control which tools are available.

Blackboard Store help center

You can find answers to many FAQs by visiting the Help Center within the Blackboard Store. Select Help next to your Shopping Cart.

Blackboard Store customer care center

Have questions about the Blackboard Store™? Reach out to us.

The Blackboard Store Customer Care Center is not open during major holidays and will not be available for phone, email, or chat.

Please note that this contact information is only for questions about your Blackboard Store™ account, or about buying, renting, or selling course materials through the Blackboard Store.

Your school's help desk

If your question pertains to your Blackboard Learn™ account, your school's Information Technology team manages your school's specific Blackboard account. To get help that is specific to your institution, you need to contact your school's Help Desk.

Your school's financial office

If your question is about student voucher availability, please contact your school's financial office.