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Blackboard Help

Course Cartridges

This information applies only to the Original Course View.

Course cartridge content is premade materials produced by professional authors, editors, and publishers. Instructors may download it for use in their courses. Cartridge content can include slides, documents, quiz questions, and lists of relevant links.

To access this content, you must be enrolled in the course and have an access key to open the course material.

Access a course cartridge

The publisher of the course cartridge provides the access key. You can find the access key in the course textbook or on the publisher’s website. Often, you can only use an access key included with a textbook one time. Ask about access keys before purchasing a used textbook.

When you attempt to access the course cartridge content for the first time, you need to type the key. Then you can open any content in the course that comes from that course cartridge.

Who do I contact if I have issues?

The publisher controls access keys and cartridge content. However, if you have difficulty, contact any of these resources for help:

  • The company that publishes the course cartridge
  • Your institution's computing help desk
  • The bookstore where you purchased the text or access key
  • Your instructor