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Blackboard Help


This information applies only to the Original Course View. Your instructor and institution control which tools are available.

The chat tool allows you to interact with other users using a text-based chat. Chat is part of the virtual classroom, but you can also access it separately. Some of the functions in chat are limited to those users with active roles.

More on chat functions

Join chat and send a message

  1. On the course menu, select Tools.
  2. On the Tools page, select Collaboration.
  3. On the Collaboration Sessions page, select a chat title in the Session Name column.
  4. In the Compose box, type a message.
  5. Select Send.

Send private messages

If your role is active, you and your instructor can send private messages to one or more participants. Your instructor enables this function. Private messages are not recorded.

  1. In the Participants list, select the recipient or recipients of your private message.
  2. Select Private Message.
  3. In the Compose Private Message pop-up window, type your message.
  4. Select Send.

Private messages appear with all your other messages in the chat display panel. You can choose to display them in a separate panel. Select View and select where private messages appear.

Private Message from always precedes private messages.

View user information

The User Information pop-up window displays a user's personal information such as name, email address, and any other information a user chooses to include.

  1. In the Participants column, select a name.
  2. Select User Info and the User Information pop-up window appears.

About the chat functions

This table details the functions available in the chat.

Chat Functions
Function Action
Type a message for the class to read Type a message in the Compose box. Select Send. The message appears in the chat area. You may include up to 1,000 characters in your message.
Become an active user Select the hand icon. A hand appears next to your name. The moderator selects the hand to make your role active.
View user information Select a participant and select User Info.
Send a private message Select a participant and select Private Message.